Frequently Asked Questions

How does Page Advisor Electrical Repair / Installation work?

Page Advisor is an online platform. We connect our website users with trusted professional electrician. You can make a request with us and we will help you match the most suitable electrician at the most affordable price.

How is Page Advisor Electrical Repair / Installation different from other Electrical Repair / Installation companies?

Page Advisor Electrical Repair / Installation is not an electrical repair / installation company. We are an online market-place matching customers with professional electrician. The rates are transparently presented on our website. No hidden costs. No registration fees. 100% money-back guarantee. With that, you can have a total peace of mind when you engage electrical repair / installation services through Page Advisor.

What happens after I have submitted my enquiry?

We will send you an acknowledgement email directly after receiving your online request. We will provide a callback within 3 working days to confirm the details of the arrangement. Upon confirmation, we will send you a confirmation email with an invoice attached 2 to 3 days after your confirmation booking.

If you require the services urgently, please see the FAQ regarding this below.

Can I change or cancel my booking?

You can cancel or amend your booking up to 1 day before the servicing is scheduled free of charge, subjected to availability. Any cancellation or amendment made less than 1 days before the servicing is scheduled to begin will incur cancellation costs equivalent to 50% of the service charge.

What happens if I am not satisfied with the result?

Customer satisfaction is very important to us. If you are not happy with the pest control service, please contact our customer service line at +603 2630 8430 or email us at support@pageadvisor.com.

If something was missed out, or for whatever reason you’re not totally satisfied, do get in touch with Page Advisor as we offer a “100% money-back guarantee”.

Is the electrical repair / installation service available on public holidays or weekend?

When you request for an electrical repair / installation service on Page Advisor, you will be required to enter your preferred date and time. The merchants that are not able to provide the service on your requested dates or time will not bid for the jobs. The ones who do bid will be able to do the service at whichever date or time you have selected.

I need an electrical repair / installation service urgently, can this be done?

We understand that there will be unpredictable occasions where you require the electrical repair / installation service urgently. In this scenario, you can contact our customer service line at +65 6850 5451 with your requests and we will try our best to meet your needs.

What are my payment options?

We accept payment via cheque, bank transfer, secure online payments via credit card (Visa or MasterCard) and PayPal.

Share This